Free Shipping Policy

Free Shipping World Wide Order Processing


Items on our website are available and ready to ship within 3 - 4 business days unless otherwise stated. We process & ship orders on Monday through Thursday, excluding holidays when UPS, SF, DHL or FedEx is closed. Orders placed after 3:00 pm EST will be processed on the next business day (Mon-Thurs) and then shipped.

Items that are not ready to ship will be processed as indicated in the item listing and then shipped on the next shipping date.

Orders are shipped via SF,  DHL or FedEx unless otherwise stated. Tracking information, when applicable, will be provided.

If you need your order expedited, please contact us prior to placing your order so we can discuss alternative shipping options.


Shipping Promotions


The least expensive shipping option will be utilized, regardless of what is selected at checkout, for orders using a free shipping promotion or discount.



Extreme Temperatures

Soy wax is sensitive to extreme hot or cold temperatures, and we take this into consideration when determining ship dates. Your shipment may be delayed during extreme weather conditions.

Damaged in Transit

If your item(s) arrive damaged, please contact us immediately. We will ask you to send photos of the package and damaged items. These photos will be required for us to file a claim with the post office or DHL/FedEx. Please do not throw out the damaged packaging or items until we have confirmed if the shipping carrier will need to pick them up.

Items that are damaged during shipping will be replaced by Calm Candles Essential at no additional cost. If the item is no longer available, you will have the option of selecting a comparable item or a refund for the item(s) that are unusable.

Shipping Promotions

The least expensive shipping option will be utilized, regardless of what is selected at checkout, for orders using a free shipping promotion or discount.

Eco-Friendly Shipping

We make a conscious effort to use eco-friendly packing materials when feasible. To wrap candles, we use a die-cut kraft paper with a tissue interleaf. For box fillers, we use kraft paper or packing peanuts that dissolve in water.

All our packages are shipped as carbon neutral. The emissions produced to ship the package are calculated, and carbon credits are purchased that protect the equivalent number of trees. Carbon credits may also support landfill gas destruction, wastewater treatment, and methane destruction.

Special Orders and Wholesale Orders

These provisions do not apply to special orders and wholesale transactions. Special orders and wholesale transactions are subject to the terms of the individual contract.

Wholesale and special orders are not eligible for any other shipping offers or promotions unless specifically stated.

 

Eucalyptus has been a staple in the koala’s diet. We offer 100% purity on all plant extracts.

Signature Fragrances

At Calm Candles Essential, we pride ourselves on offering non-toxic, eco-friendly fragrances that enhance your well-being. Our collection of our signature fragrances are crafted from natural, high-quality ingredients, ensuring a safe and luxurious experience. Each showcases the unique benefits of our scents, from promoting relaxation and reducing stress to invigorating the senses and improving focus. Our non-toxic formulations are free from harmful chemicals, making them perfect for any environment. Dive into the world of Calm Candles Essential and find the perfect fragrance to elevate your mood and enrich your space.

We offer 20 Fragrance Oils, 9 Essential Oils and 3 Carriers

Beyond The Scent

Discover the enchanting world of Calm Candles Essential, Lavender was chosen for its proven ability to reduce anxiety, improve sleep quality, and promote relaxation. Studies have shown its effectiveness in enhancing well-being, making it an ideal fragrance for our collection. Let the tranquil imagery transport you to a place of peace and relaxation, backed by the natural benefits of lavender.